Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775


Most vacancies are advertised on the NHS jobs website

Salaried GP

An opportunity for an experienced or newly qualified GP (upto full time) has arisen to join our friendly well established training practice in Coventry. Premises are modern, purpose built to facilitate collaboration and integration and have been facilitating a diagnostic ultrasound service for ten years.

The practice has a full and enthusiastic multi-disciplinary team including ANPs, Gerontology Specialists, Paramedics and Clinical Pharmacists and a GP CCT Fellow. We are serving an expanding population, currently 12998 across Coventry, Bedworth and Exhall. We are looking for the right people with experience and enthusiasm to bring their own ideas and initiatives to the practice. We offer flexible working arrangements including no OOH and no weekend commitment.

Please contact Kerry J Crutchlow at to express an interest. Informal enquiries and/or practice visits welcome.

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