Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

September 2018 Monthly Archives

Walk in and Urgent Care Centres

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

Walk in and Urgent Care Centres NHS Urgent Care, Minor Injuries and Walk-in Centres give you fast access to health advice and treatment from experienced GPs and nurses on a range of minor illnesses and injuries, including: • minor cuts and wound care • muscle and joint injuries, strains and sprains • skin complaints •… Continue reading…

Get fit for free in Coventry

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

The secret to getting fit for free is to use every opportunity to be active Walk everywhere Walking is one of the easiest ways to get more activity into your day, lose weight and become healthier. Research shows people who fit moderate activity like walking into their daily life burn more energy than those who make weekly… Continue reading…

Macmillan Coffee Morning – 2018

Posted on Categories: Holbrooks Health Team Coventry.

On Friday 28th September 2018 we will be supporting the Macmillan Coffee Morning. Bake it or Fake it! Donations of cakes, sweets and savouries will be gratefully received. We will gladly accept any shop bought donations too! The event will take place in Reception between 8:00 am – 12 noon