Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

Request an Appointment

Please fill in the form below to request an appointment with us and we will be in touch.

  • Yes No
  • All emails include an unsubscribe link. You may opt-out at any time.
    See our privacy policy.

Scroll To Top

71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

October 2020 Monthly Archives

Essential Telephone Maintenance

Posted on Categories: Holbrooks Health Team Coventry.

Engineers will be performing essential works to the telephone system on Wednesday 28 October 2020 between 12:30 – 13:00. Unfortunately no calls will be received at the practice during this time. In the event of an emergency please ring 999. We apologise for any inconvenience.

Coronavirus Update – 22 October 2020

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

New restrictions as Coventry moves into Tier 2 of National COVID alert system – midnight Saturday 24 October 2020 Tier 2 restrictions mean that: Households will not be able to mix indoors including in homes, leisure or hospitality venues. Households will be able to mix outside, including in parks, and private gardens provided they do… Continue reading…

Flu Vaccination 2020 Update

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

FLU CLINICS AVAILABLE TO BOOK NOW! Appointments available to book by calling 02476 366775: Week day appointments available as well as Saturday morning appointments NHS FLU VACCINATION ELIGIBILITY CRITERIA 65 years of age or over Patients with a long term medical condition: chronic (long-term) respiratory diseases, such as asthma (which requires an inhaled or tablet… Continue reading…