Protected learning time for GPs and Nurses in Coventry has been available for a number of years. For many practices this is used as an opportunity to deliver staff training on the premises; for many this means closing on a Wednesday afternoon for approximately 4 hours.  Holbrooks Health team have not participated in this although GPs and Nurses have availed themselves to attend the sessions from time to time.  As a practice we now have decided to join other practices and use this time for valuable dedicated staff training.  This will not result in the practice closing; GP surgeries will run normally and a Receptionist will be available for any queries.  The change you will notice is the phones will be handled by West Midlands Ambulance Service between 1-5pm on affected Wednesdays; 9 per year.