Some patients are asking for alternative options to using the local POD prescription Ordering service, particularly when the service is extremely busy.

Many patients are already registered to use online patient services, but many do not realise the NHS has an app which will allow a user to see available prescriptions, order with a single click, and receive a confirmatory message that the prescription has been processed. The prescription will be sent to your preferred pharmacy which will be highlighted.

The NHS App is available now on iOS and Android.

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are – this will be completed online. The app then securely connects to information from the GP practice. The maximum approval time is 5 hours but often is much sooner.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

Get help with the app

If you have any issues using or downloading the app, check the NHS App help and support page.