Register as a new patient
If you live within the practice area (any address in Coventry, Exhall or Bedworth) you are entitled to join our practice list. We do not discriminate against any patient wishing to join our list. You will need to use the online portal to register, this includes any other member of your household.
Preferred Method of Contact
Please let us know if you have a preferred method of contact. This can be via landline phone, mobile phone, email or SMS.
New Patient Medical
As soon as we receive your registration form, you will be registered as a patient at this practice. Your details will be passed to a member of the administration team who will formally register you on the practice clinical system (EMIS Web 15/12/2020); this takes no more than 24 hours during a week day. As soon as covid secure processes lift further you will be asked to book a new patient medical, which will provide useful health information to your doctor or nurse and will ensure any regular medications you take are documented, equally if you are entitled to a free NHS Health Check, this will be performed at the same time (you will be asked to bring with you a urine sample, a copy of your regular medications and any questions you may have. If you have any long standing health problems, please complete the clinical information form at any time.
Change of Details
Please inform Administration if you change your name, address, phone number or email. If your new home is out of the practice boundary, we will unfortunately have to ask you to re-register with another practice nearer to your new home unless you choice to register under Special Rules please ask a Receptionist for full details).
Non-English Speaking Patients
About NHS Choices This link explains the role of the UK health services (NHS), how to register and how to access emergency services in the following languages: Urdu, Albanian, Hindi, Arabic, Lithuanian, Bulgarian, Polish, Chinese (Cantonese), Portuguese, Chinese (Mandarin), Spanish, Russian, French, Turkish, Punjabi, Gujerati, Somali, Croatian, Bengali, Farsi.
General Information
Patient Privacy
It is the policy of this practice to respect the privacy and dignity of our patients. If you would like a chaperone to be present during a physical examination by a doctor or other health professional you may be consulting at the surgery or if you would prefer to be examined by a doctor or health professional of the same sex as yourself, please let us know and we will do our best to comply with your wishes.
Baby Changing Facilities
Facilities can be found within the disabled toilet block adjacent to reception and the rear entrance porch.
Hearing Difficulty
Patients who experience difficulty with hearing may request the use of our Portable hearing loop. In order to use this you will need a hearing aid with a T-switch. Please ask when attending for your appointment.
Disabled Access
There are reserved spaces for the disabled in our car park. Wheelchair access is available at the main entrance to the building. If attending the surgery unaccompanied you can get help with the front door by ringing the doorbell, which is located at the entrance. A toilet for the disabled is located adjacent to the rear entrance porch.
Fit Notes
The patient is responsible for self-certification for the first seven days of an illness, using form SC2 which can be obtained from your employer. If necessary, after that NHS certificates will be issued by the doctor as part of a consultation. Should a sickness certificate be required for continuing sickness or following hospitalisation, this can be requested by speaking to a member of our team. There is no need to see the doctor for this if an initial consultation has previously taken place. If you have not been seen or the doctor has said that you must be seen, please listen to the advice given to you by our staff - they will NOT be able to influence this decision. UPDATE - fit notes can now be emailed directly to you so you can email to your employer - please tell your GP if this is your preference.
Self Certificates
You should complete a self-certification form (filled in by you) for the first 7 days of illness. Your employer will normally provide you will their proforma for completion. The GP will not issue you with a Fit Note. You may be seen and request a private sick note - please see Fees for current charges.
Training GP Registrars
This surgery is involved in teaching GP Registrars, doctors who will become GPs. Click here to find out more about their teaching, and how it might affect you. Training Student Doctors.
Videotaping of Consultations
On occasions there will be videotaping of patient’s consultations. Recordings will not be undertaken without the patient’s consent and intimate physical examinations will not be recorded. The camera will be switched off on request.