About the Patient Participation Group
As a Practice we wish to offer the best possible service to our patients and as such we would like to seek your views of how your practice works for you. To obtain a wider range of views and suggestions and to be representative of the local community we are inviting all ages, nationalities, genders, abilities, and religions to join the PPG.
What is a PPG?
A PPG is a group of volunteer patients, carers and GP practice staff who review to discuss patient services and experiences to deliver a ‘high quality, locally-led care’.
What is the purpose of the PPG?
- To encourage a positive relationship between the patients and all the surgery staff
- Represent a voice for the patients in the practice
- To be realistic about what you can achieve and to look for small changes that can make a real difference
- Carry out research to find out what matters to patients and discussing the findings with the practice
- To encourage patients to engage in their own healthcare and future needs
What does the PPG do?
- Help improve patient experiences with the surgery
- Help the practice prioritise on overall service delivery
- Communication channel between service users and providers
Does the PPG deal with personal medical issues or complaints?
- It is beyond the scope of this group to deal with personal medical issues of individual patient complaints as there is already an existing procedure to handle such matters.
How much of your time will being part of the PPG take?
- It’s up to you!
- We are keen to ensure that our PPG is representative of all our patients, so it is important that we explore different ways of engaging with you.
- We endeavour to have monthly virtual meetings with some at the practice.
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